StayTrack Privacy Policy
StayTrack, LLC (hereinafter, “StayTrack”) would like to give you some details about how we treat the personal data you provide to us when interacting with us. Thus, this privacy policy applies to all persons who provide us or have provided us with personal data by any means, specifically where you see a reference to this policy, including on a form, website, mobile application, etc.

We have called this document “How we treat your data” because it is important to us that this information is as accessible as possible to you, but in case you prefer the more traditional names, this document is our company’s Privacy Policy.

The data that you decide to provide us with (in the past or in the future) through any of the means provided, you are freely providing, and you accept that this personal data will be subject to the corresponding processing in each case depending on the consent and the purpose for which you have provided it to us.

In accordance with the provisions of Regulation (EU) 2016/679, of 27 April, General Data Protection Regulation (hereinafter, “GDPR”), we must provide you with information regarding the processing of your data that we are going to carry out so that you have all the necessary information to give us your valid consent. It is therefore essential that you carefully read the information detailed below.
What will we process your data for?
We use the personal data you provide us with in the different forms provided for this purpose to manage the products and services we offer at StayTrack. These data allow us to maintain the relationship with users, as well as the management, administration, provision, and improvement of our services, and without them, we would not be able to provide services. So, if you do not want us to process your data, you will not be able to use our services.

If a contractual relationship exists, we will also send you information about our products and services. If you do not wish to receive any information about our services or at any time you wish to stop receiving it, please let us know by sending us an e-mail to the following address, or by post to StayTrack’s registered office as indicated above.

In order to be able to offer you products and services according to your interests, improve your user experience, etc., we will create a “user profile” based on the information you provide to us. Based on this information, we may make automated decisions to improve the service we offer, to give you shopping recommendations or to send you commercial information related to your interests. You can always object to such automated processing in the corresponding section of your user profile.
Why do we use your personal data?
The legal basis for processing your data will depend on the role you play and the way you interact with us, whether you are a customer, a user of our services, a person providing services for a supplier or client, etc. In any of these cases:

1. We need to process your personal information in order to provide the service to you, for the purposes described above.

2. Where you have given us your consent to use your data in a particular way by explicitly ticking a consent box when completing a form.

3. For legitimate interests, for the management of the company and our services, provided that these interests are not overridden by your rights. In this regard, StayTrack pursues several legitimate interests when using your personal data:
To whom do we disclose your data?
We do not disclose your personal data to anyone. We will only disclose your personal data if we are obliged to do so by law or if you have previously given us your express permission to do so.

In order to provide our services, we need to work with companies that process your data on our behalf (hosting providers, email providers, etc.), as part of the provision of a service we have contracted with them, with whom we sign the corresponding data processor contracts and require them to comply with the regulations on personal data.
How long will we keep your data?
For each processing operation for which you have given us your consent, we will retain the data for as long as is necessary to ensure the provision of the service and to comply with our legal obligations.

The personal data provided will be retained for as long as you continue to maintain a relationship with us and continue to subscribe to our website; until you request to unsubscribe and delete the data; for a period of four (4) years from the last confirmation of interest; etc.).

You may request cancellation of the Newsletter at any time you deem appropriate.

Once you have unsubscribed from the Newsletter, we will block your data and keep it only if we are required to do so by applicable law.

You can request cancellation of your account at any time.

Once your account has been cancelled, we will block your data and keep it only if we are required to do so by applicable law.
How do we store your data?
In compliance with our obligation of confidentiality regarding the personal data collected, as well as our duty to safeguard them, we undertake to adopt the necessary security measures to prevent their modification, alteration, loss, processing or unauthorised access, in accordance with the provisions of the GDPR.

At StayTrack we recognise and take our responsibility to protect your personal data very seriously. That is why we maintain the security levels of personal data protection in accordance with the GDPR and the Spanish Organic Law 3/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights (hereinafter, the “LOPDGDD” for its acronym in Spanish), and we have established all the technical means at our disposal to prevent the loss, misuse, alteration, unauthorised access and theft of the data you have provided us with, without prejudice to informing you that security measures on the Internet are not 100% foolproof.

The security of your information also depends on you. You are responsible for maintaining the confidentiality of the password you use to access the Service. It is important that you do not share your password with anyone.
How can you control the processing of your data?
Once again, we remind you that you may exercise your rights of access, rectification, erasure and opposition, as well as those of limitation and portability, at any of the addresses we have given you at the beginning or at the following e-mail address, enclosing a photocopy of your national ID card and telling us what action you are requesting from us. The exercise of all these rights is free of charge.
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StayTrack is one of the leading global providers in the analysis and supply of vaction rental data.